fruitbodies support

HOW CAN
WE HELP?

Signed-in growers can send a bug, account question, privacy request, or product idea through the private Feedback Center.

Account access

Use the recovery key issued when you created your fruitbodies account to reset its password. If you still cannot reach an owned farm, a saved owner recovery code can restore that connection. It cannot restore a membership that was deliberately deleted. Owners without a saved key should submit an account-access request from a membership that still works; manual recovery requires an ownership review.

Report a problem

Include what happened, the page you were using, what you expected, and your device or browser. Remove customer details, credentials, recovery codes, or other secrets from screenshots.

Privacy and data

Use the Feedback Center to request access, export help, correction, or deletion review. Owners can already download records and media from Settings. Deleting account access and deleting farm records are different requests.

Public gallery content

Each grower controls their own published profile, captions, facts, and photographs. Questions about a grower’s claims, identity, cultures, products, or availability should be directed to that grower through the contact links they choose to publish.

Security reports

Do not include security details, passwords, or recovery keys in public gallery text. Send security concerns through the Feedback Center and mark the report as Blocking so it receives priority review.